House of Mercy

About

The organization describes residential, outpatient, and community-based programs, alongside mental health counseling, psychiatric care, parenting support, and childcare.

Ask which family services can be combined with a particular treatment program.

Location

Des Moines, IA

Care setting

Residential treatment · Outpatient treatment

Getting started

Before calling, it can help to note the support you are looking for, any referral you have, and the practical needs that matter to you. You can ask questions about a program before deciding whether to proceed.

Helpful reading and local support

• Understanding substance use disorders
• Social support in recovery
• Explore Des Moines

Programs and care

Use these details to guide a conversation with the provider. Confirm the services available at the location you plan to attend.

• Residential treatment

  Ask about length of stay, overnight staffing, the daily schedule, and preparation for returning home.

• Outpatient treatment

  Ask about appointment frequency, the balance of individual and group care, and options for continued support.

Approach and support

• Family support

Questions to ask

• What does the first assessment or appointment involve, and what should I bring?
• Which services are available at this location, and who will coordinate my care?
• How will mental health concerns, current medications, and ongoing support be addressed?
• What is the total expected cost, including any services billed separately?
• If I use insurance, is this specific program in network, and do I need prior authorization?
• What are the current availability, referral requirements, and next steps?

Contact

Contact the provider directly to discuss your needs, current availability, and the next step.

Location

Confirm the appointment location and any referral requirements before visiting.

Explore Des Moines

Costs and coverage

Ask for a written estimate for the recommended program. If you plan to use insurance, confirm benefits with both the provider and your insurer, including any deductible, copay, authorization, or separately billed services.

Programs, schedules, fees, and availability can change. The provider can confirm current details.