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New Era Rehabilitation Center

Addiction & mental health care

New Haven, CT

Outpatient and intensive outpatient treatment for substance use and co-occurring mental health conditions.

About

The program describes medication-assisted treatment, individual and group counseling, family sessions, and trauma-informed care.

Telehealth is also listed; ask which visits can be remote and which require clinic attendance.

Care setting
Intensive outpatient · Outpatient treatment · Medication-assisted treatment

Getting started

Before calling, it can help to note the support you are looking for, any referral you have, and the practical needs that matter to you. You can ask questions about a program before deciding whether to proceed.

Helpful reading and local support

Programs and care

Use these details to guide a conversation with the provider. Confirm the services available at the location you plan to attend.

  • Intensive outpatient

    Ask about weekly hours, individual and group sessions, and how attendance fits work, school, or caregiving.

  • Outpatient treatment

    Ask about appointment frequency, the balance of individual and group care, and options for continued support.

  • Medication-assisted treatment

    Ask which medications are available, how suitability is assessed, and how follow-up and counseling are coordinated.

Approach and support

  • Co-occurring conditions
  • Trauma-informed care
  • Family support
  • Telehealth options

Questions to ask

  • What does the first assessment or appointment involve, and what should I bring?
  • Which services are available at this location, and who will coordinate my care?
  • How will mental health concerns, current medications, and ongoing support be addressed?
  • What is the total expected cost, including any services billed separately?
  • If I use insurance, is this specific program in network, and do I need prior authorization?
  • What are the current availability, referral requirements, and next steps?

Contact

Contact the provider directly to discuss your needs, current availability, and the next step.

Location

311 East Street
New Haven, CT 06511

Confirm the appointment location and any referral requirements before visiting.

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Costs and coverage

Ask for a written estimate for the recommended program. If you plan to use insurance, confirm benefits with both the provider and your insurer, including any deductible, copay, authorization, or separately billed services.

Programs, schedules, fees, and availability can change. The provider can confirm current details.

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